Timothy E. Bulger .. 1315 Overland Drive .. San Mateo, CA   94403 .. 650.245.1133 .. timb@phreakocious.net

Assets

Lifelong experience with computers has allowed me to develop a very analytical mind which helps tremendously in logically troubleshooting technology-related problems. I have worked as a project leader in diverse situations, always taxing different areas of my understanding and I thrive on expanding my knowledge.

Technical Skills

I have worked extensively with most Cisco, Foundry, Extreme, and Nortel networking products, including routers, switches, firewalls, and load balancers. I have installed and troubleshot fiber-optic, twisted-pair, and coaxial cabling systems. I have a very solid understanding of TCP/IP and most major related protocols, including BGP, OSPF, HSRP, and VRRP and have a working knowledge of MPLS. I am very familiar with Unix, Windows, and most common enterprise applications.

Experience

January, 2005 to Present
Executive Direction
Position: Network engineer

Contracted to Wells Fargo Bank
Provided technical input in the design of a new BGP architecture for the bank network. Developed baseline site migration procedures and templates, focusing on simplicity and minimizing downtime. Automated network lab processes and other repetitive tasks with Perl scripts. Converted administrative site networks to BGP/OSPF from RIP, OSPF, and EIGRP; assessed and documented the existing architecture of each location, proposed and executed migration plans, and performed QA testing.
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February, 2002 to September, 2004
Electronic Arts, Redwood City CA
Position: Senior network engineer/Team lead

Supported a global network infrastructure, consisting of hundreds of routers and switches and over 30,000 active IP addresses. Responsible for networks servicing more than 50 locations, including many connections to partner companies and ISPs. Led a team of senior network engineers from EA locations around the world in designing and deploying the next generation corporate WAN based on Dell/linux/Checkpoint, with VPN tunnels over a common ISP. Developed custom tools and reports based on sFlow/Netflow for researching network carrier decisions, and identifying DDoS attacks and virus infected hosts. Setup and maintained Riverhead Networks DDoS detection and mitigation tools. Consistently provided the highest level of support and assistance to network engineers, system administrators, and architects. Regularly recognized by management for my positive contributions, including receiving an ACTION award, EA's highest honor, for my role in the post-merger integration of the EA.com and Pogo.com architectures.
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February, 2000 to February, 2002
EA.com, Redwood City, CA
Position: Network engineer

Played a primary role in the design, build, and continuing expansion of the world's largest online gaming network and provided all core network services for a large offering of online games and web sites, including Ultima Online, Earth and Beyond, The Sims Online, EA.com, and regularly #1 ranked game site Pogo.com. Established standards for OSPF topology and BGP peering configurations. Produced network designs to support databases, e-commerce, load testing, and massive online games. Provided knowledgeable input in the architecture and planning phases of the most significant and high visibility projects and influenced many key design decisions. Researched products, met with vendors, evaluated, documented, and recommended various hardware and software solutions to meet business requirements. Identified and helped resolve more Foundry bugs than anyone in history, and a fair share of Cisco. Worked liberally with HP Openview and distributed collection stations, created detailed maps, customized GUI to suit business, NOC, and network engineering requirements.
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February, 1999 to February, 2000
MCI Worldcom, Sterling Heights, MI
Position: Network engineer

Contracted to DaimlerChrysler
Supervised shifts of network engineers as technical lead in monitoring the global network infrastructure in a 24x7 network control center. Provided rapid, accurate troubleshooting and repair of complex LAN and WAN problems and coordinated the efforts of support groups and vendors. Familiarized myself with new technologies and architectures including SNA, APPN, and IDNX and developed new problem-solving techniques with a minimum of training and exposure. Tested analog and digital WAN circuits from 56K to T1, including frame relay and point-to-point, utilizing MCI Worldcom testing facilities. Created html/CGI scripts in Perl to produce reports on network functionality. Tools used include common TCP/IP troubleshooting applications, HP Openview, Nortel Networks Site Manager, Optivity, LAN Architect, IBM Nways, Network General Sniffers, and RMON probes. Awarded the DaimlerChrysler Star Performer award for providing excellent customer support by reducing overall downtime.
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August, 1998 to February, 1999
Strategic Staffing Solutions, Detroit, MI
Position: Network administrator

Contracted to BankOne Corp .
Responsible for maintaining the daily function of a 1000 user Netware 4 LAN with Windows 95, NT, and OS/2 clients, including developing and implementing new corporate standards, troubleshooting PC problems at all levels, and developing solutions for a myriad of projects and problems. Provided Y2K readiness reports for multiple platforms, and created and implemented action plans for ensuring compliance.
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September, 1997 to February, 1998
Strategic Staffing Solutions, Detroit, MI
Position: Technical leader

Contracted to American Axle & Manufacturing
Responsible for all technical aspects of a 2500 user Windows 3.1/95 to NT Workstation migration. Tasks included Windows NT domain administration, MS Mail to MS Exchange migration, troubleshooting network and end-user problems, and developing deployment procedures to maximize efficiency among a team of 12 PC technicians. Developed server/workstation policies, login scripts, and established new standards for network data organization. Extensively used NT Server and Workstation, Outlook and Exchange, SMS, and all server administrative tools. Recognized by management for playing a key role in the completion of this highly successful project ahead of schedule, and under budget, while providing exceptional customer support.
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November, 1996 to September, 1997
Source Services, Southfield, MI
Position: PC/LAN Administration/Support

Contracted to Kmart International Headquarters
Participated as a technical leader in a team environment. Projects consisted of planning and supervising the upgrade of existing, outdated cabling with CAT5 for 5000 users, standardization of network printing platforms, and supervising 2000 user relocations. Installed new hubs and upgraded existing workstations. Migrated network and users from Token-Ring to switched Fast Ethernet. Assisted in logistics planning and execution of a Windows 95 and NT roll-out, converting users from a Windows 3.1 and Novell Netware infrastructure to Windows NT domains. Responsible for providing solutions to a wide variety of PC and network-related problems.
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March, 1994 to November, 1996
Infinity Technologies, Royal Oak, MI
Position: Network Consultant

Designed and implemented computer and networking solutions at all levels for a large range of clients. Provided technical support and assisted IS departments in Fortune 500 companies with projects such as LAN/WAN installation and Netware to NT migration. Installed many different remote access solutions and internet applications. Extensively used Windows NT Server, Novell Netware, and affiliated products to network client workstations, printers, and servers.
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November, 1992 to March, 1994
Moeller Consulting, Rochester Hills, MI
Position: Network Consultant

Supported several large LANs and WANs, maintaining functionality of cables, routers, hubs, and servers. Performed administration of Windows NT and Novell Netware. Supervised migration of legacy database applications to more robust client/server environments under Windows NT.